Email: info@comfyplatformshoes.com
We'll respond to your email within 24 hours of receiving it, Monday to Friday.
Not satisfied? Get a full refund within 30 days, no questions asked.
Size Chart (Inches):
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Available in US sizes 5 to 11. Strappy styles tend to feel more snug across the top of the foot during the first few wears. If you have a higher instep or wider forefoot, go up half a size. The straps will give slightly after 2-3 wears as they soften.
Expect 2-3 short wears to break these in. Synthetic leather is stiffer than genuine leather and does not mold to your foot shape the same way. The most common blister points are the back of the heel and where straps cross the top of the foot. Wear them around the house for an hour the first two times before taking them out. If you feel a hot spot developing, stop — a blister that forms on day one will hurt for a week.
The standard outsole grips well on dry indoor surfaces, pavement, and concrete. On wet tile or polished floors, these will be slippery — most open-toe styles are. For a wedding or outdoor event on grass, go with a wedge or flat style instead.
These are fashion-first footwear and do not have built-in orthotic support. If you have plantar fasciitis, the flat footbed will likely cause heel pain after 30-60 minutes of standing. You can improve this by adding a stick-on arch support pad — they are inexpensive and make a noticeable difference. For bunions, check that the straps do not cross directly over the bunion joint. If they do, the friction will cause irritation within the first hour. For wide feet, note that most of our styles are standard width. If your foot spills over the sides of the footbed, the style is too narrow and will cause edge pressure — go up half a size or choose an open-sided design.
Clean with a soft damp cloth and mild soap as needed. Air dry away from direct heat — radiators and hair dryers can warp the sole and crack adhesives. Store in a cool, dry place. For daily wear, expect 4-8 months of use before the outsole tread and footbed cushioning show significant wear. Rotating between two pairs will roughly double the lifespan of each.
Product photos are taken under studio lighting which can make colors appear slightly different from real life. The Black is a true solid black. lighter colors like White will show dirt and scuffs more quickly than darker options. the Brown shade may appear lighter or darker depending on your screen brightness. If color accuracy matters to you, we recommend ordering two colors and returning the one you like less — our return policy covers this.
You have 30 days from delivery to return for a full refund, no questions asked. The shoes need to be unworn outdoors — indoor try-on is fine and expected. We check the soles when processing returns, so try them on carpet or clean floors rather than outside. If you are unsure about sizing, order two sizes and return the one that does not fit. Return shipping is covered on all US orders. Refunds are processed within 3-5 business days after we receive the return.
Orders over $65 ship free within the US. Under $65 has a flat shipping rate. Most orders ship within 1-3 business days from our warehouse. Standard delivery is 5-10 business days depending on your location — West Coast tends to be 5-7 days, East Coast and Midwest 7-10 days. You will receive a tracking number by email once your order ships. We do not currently offer expedited shipping.
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